Terms and Conditions

Subscription Terms & Conditions

New Subscription Offers

Subscription offers open to new subscribers only. Direct Debit is available to UK subscribers only. Please allow up to six weeks for delivery of your first subscription issue (up to eight weeks overseas).  All prices are discounted from the full subscription rate advertised in each title, include P&P and are correct at time of going to press.  If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.

Welcome Gifts

If the subscription offer includes a welcome gift, this gift is subject to availability and will be delivered separately within 28 days after your first payment has been taken. Rila Publications Ltd (Rila) reserves the right to supply an alternative gift of the same or higher value.  Gifts only available to subscribers on the UK mainland.

Free Digital
Where a print subscription is offered with a free trial digital version, the free digital version can be withdrawn at any time during the subscription period.  Free digital editions are currently only available on iPad and iPhone.

Your Subscription

Your subscription contract will be fulfilled by Rila Publications Ltd, a company registered in England and Wales under registered number 2933503 whose registered office is at Rila House, 73 Newman Street, London W1T 3EJ, together with its agents and sub-contractors.

If placing your order on-line when you click “Submit Order” you will either see a page or receive an email if you have supplied your email address acknowledging that your order has been received successfully and is being processed, the contract between us is not formed at this point. A legally binding contract is formed on the date we send you confirmation of your order with your subscription details and payment has been taken.

We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect postal address or email address. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.

Subscription Term If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.

If you have ordered a subscription for someone else a gift card will be sent to you to pass on to the gift recipient. Once you‘ve placed your gift order, you’ll receive a postal acknowledgement within 14 days or an email acknowledgement within 72 hours (if you gave us your email address). Please allow up to eight weeks for delivery of the first subscription issue for both UK and Overseas orders

We reserve the right not to fulfil and to cancel orders:

  • In the event of obvious inaccuracies in prices, except that we may fulfil your order at the correct price;
  • If we are unable to obtain payment authorisation from the issuer of your payment card

Delivery

We will deliver the magazines to the address you notify to us when you place your orders. Subscriptions will start with the next available issue, please allow up to six weeks for delivery. You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details.

We will not be liable to you for any delay in delivery or non-delivery of magazines in the following circumstances:

  • Where the issuer of your payment card refuses to authorise payment to us;
  • Where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

Our liability to you in the event of magazines being lost in despatch shall at our discretion, be limited either to replacement of the missing issues or refund of the cost of the missing issues, to the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents. These Terms and Conditions do not and shall not affect your statutory rights as a consumer

Cancellations and refunds

Where a minimum term of 12 months is advertised cancellations are not permitted until the end of this initial period and we will not issue you a refund. Should you wish to cancel after the minimum term, please contact our customer care team in writing (see contact details below).
For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our customer services team in writing. See contact details below. We will refund you the cost of the issues not yet issued to you at the time you notify us of your wish to cancel.

Please note that all credit card refunds will be issued in sterling. Your Credit Card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about credit card refunds kindly contact subscriptions@rila.co.uk

Payment

Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable). You either make a one-off payment for a one or two-year subscription or make ongoing direct debit payments for any other subscription term. If you make ongoing direct debit payments we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with 10 days notice of any such price increase.
Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.
If you are under 18 or are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking “Submit” you are confirming that you have obtained the express prior permission of the credit/debit card holder.

Covermounts and Prize Draws

If any of our magazines are put on sale in the UK which contain a covermount gift or supplement you are not entitled as a subscriber to receive these covermounts or supplements. Occasionally some subscriber copies may be sent with covermounts and supplements included, however this is the exception rather than the rule. If you wish to guarantee your receipt of any covermount you should purchase an additional copy of the magazine from your local retailer. Digital only subscriptions will not receive supplements or covermounts.

Magazines delivered to overseas addresses shall not contain covermount gifts or supplements.

Prize Draw and Competition Rules All prize draws and competitions which are associated with our magazine subscription offers are subject to separate terms and conditions. For the avoidance of doubt, such prize draws and competitions are only open to you if you are able to supply us with a billing address in the UK.

Personal Information

We use the personal and transactional information (e.g. name, address, e-mail address, credit card details) (“Personal Information”) you supply to us in order to fulfil your subscription order. On the online order form we will ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.
Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use

Subscription Rates

The prices quoted in $ or € are an approximate figure. All credit cards will be debited in Pounds Sterling by your bank or building society on behalf of Rila. US Dollar prices shall be converted by Rila at the rate of exchange published by The Financial Times on the first working day of each month during the period of this subscription promotion. Euro prices shall be converted by Rila at the rate of exchange published by The Financial Times on the first day of this subscription promotion. Your bank or building society may apply a different exchange rate to that applied by Rila to convert the Pounds Sterling amount to your local currency and/or charge an additional fee for the transaction. If you have any queries about the prices charged by Rila in connection with this subscription promotion, kindly contact subscriptions@rila.co.uk.

General

These Terms and Conditions are subject to change.

These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.

Queries If you have any queries or comments about your subscription please contact our customer care team:

Lines are open Monday to Friday from 9.00am to 5.30pm (GMT)

Telephone UK: 0207 637 3544

Emai: subscriptions@rila.co.uk

Kreol Magazine Terms & Conditions

Best Price Guarantee
As kreolmagazine.com is a site wholly owned and run by Rila, we’re able to guarantee that you won’t find a better price elsewhere for magazines that we publish.  If you do and it matches the conditions below, then we’ll refund the difference. It’s as simple as that.

Conditions:

  • The product must be like for like – i.e. the same magazine, format (print or digital), the same length of subscription and payment method. Purchases including cashback, loyalty points, promotional gifts or any other purchase incentives are excluded.
  • The price comparison between kreolmagazine.com and a 3rd party site must be made at the same time – historic promotions or prices are exempt.
  • Price and discounts via 3rd party multi-buy promotions are excluded. The price for comparison will always be the price based on a single purchase.
  • Only Rila Publications Ltd published magazines are covered with the best price guarantee. All other magazines are exempt from the guarantee.
  • The guarantee only refers to the initial term of the subscription purchased.  Prices paid for subscription renewals are excluded.
  • To claim a partial refund, you must supply evidence of the better price and email subscriptions@rila.co.uk or write to Rila Publications Ltd, Rila House, 73 Newman Street, London, W1T 3EJ, United Kingdom

 

Money back guarantee
If you change your mind, we offer a money back guarantee on the cost of any unmailed issues.  Alternatively, the subscription can be transferred to another magazine.  Please contact Customer Services for more information.

Sales and Promotions
From time to time, Rila Publications Ltd will promote discounts across its portfolio at various points during the year. These discounts only apply to the print version of the magazine, all digital and bundle versions are excluded.

Voucher codes 
Discount voucher codes can only be used online at www.kreolmagazine.com subject to the following general terms and conditions and any other specific conditions notified to you on the issue of a discount voucher code:

  • To use your discount voucher code you will be required to enter its unique code at the online checkout during the purchase process. This will also confirm your agreement to these terms and conditions.
  • The discount voucher code will be valid for single use only and may not be used in conjunction with any other special offer or discount voucher code.
  • If there is more than one product in the basket, the discount will be split and applied evenly to each product.

When you use a discount voucher code you warrant to Rila Publications Ltd that you are the duly authorised recipient of the discount voucher code and that you are using it in good faith.
If we reasonably believe that any discount voucher code is being used in breach of the relevant terms and conditions we may reject or cancel any discount voucher code and you will have no claim against us in respect of any rejection or cancellation. Rila Publications Ltd reserves the right to take any further action it deems appropriate in such instances.

Limitation and Liability

All offers are subject to availability and whilst stocks last. Voucher codes cannot be redeemed against daily or weekly deals,

Only magazines published by Rila Publications Ltd are available for these additional savings, titles which are not featured are listed below.

Rila Publications Ltd shall not be liable to anyone for any financial loss arising out of the refusal, cancellation or withdrawal of any discount voucher code or any failure or inability of anyone to use a discount voucher code for any reason.

Terms of Use

  1. These User Terms
    1 In accordance with the following user terms (‘User Terms’) and, Rila Publications Ltd, its subcontractors, agents, and/or representatives grants you as an authorised user (‘Authorised User’ or ‘you’) of this Rila Publications Ltd Web Site (‘Web Site’) certain rights (as set out below) and in return you agree to perform certain obligations.
    1.2 Please read these User Terms carefully. They are a legal document and, by your continued use of the Web Site, you agree to be bound by these User Terms. In particular, you agree that you have read and understood the following Clauses:- Clause 6: Your Responsibilities Clause 7: Consent to use Your Personal Information. Clause 8: Limitation of Liability .
    1.3 If you do not agree with these User Terms and do not wish to be bound by them, please exit this Web Site and do not use the Web Site in the future.
    1.4 If you purchase any services from a Rila Publications Ltd online store on this Web Site (“On-Line Store”), your purchase will be subject to the Rila Publications Ltd’s Subscription Terms displayed in the On-Line Store. Purchases other than from the online store or made via links from the On-Line Store to other Merchants (as defined in Clause 1.5) will be in accordance with Clause 1.5.
    1.5 The goods and services (“Merchandise”) which may be purchased by you from companies other than Rila Publications Ltd (“Merchants”) via third parties and/or third party web sites linked to this Web Site including without limitation co-branded websites are subject to separate terms and conditions between you and the applicable Merchant. You acknowledge that the applicable Merchant (and not Rila Publications Ltd) is solely responsible for the legal fulfilment of orders for such Merchandise and for its quality, suitability and fitness for purpose. You also acknowledge that the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Web Site or the Merchant’s web sites is solely your choice. Any disputes or questions relating to the Merchandise shall be directed to the Merchant in question and you acknowledge that Rila Publications Ltd shall have no responsibility, obligations or liability in relation to the Merchandise.
    2. Licence to Use Material on Web Site
    2.1 Rila Publications Ltd grants to you a personal, non-exclusive, non-transferable, royalty-free licence to use all the material on the Web Site (including but not limited to: software, documentation, text, pictures, sounds, graphics, articles, video or audio clips, and advertising material) (‘Rila Publications Ltd Material’) on the basis set out in Clause 2.2.
    2.2 You are entitled to access, download and transmit (for the purposes expressly permitted in these User Terms) and store the Rila Publications Ltd Material for your own personal, non-commercial use provided that you do not:
    2.2.1 Remove any notices relating to the ownership of copyright or other Intellectual Property Rights (as defined in Clause 3.1 below) in the Rila Publications Ltd Material;
    2.2.2 Modify, translate, reverse engineer, reproduce, decompile, disassemble (except as expressly permitted by law) or create derivative works of any of the Rila Publications Ltd Material;
    2.2.3 Rent, lease, sub-licence, loan, copy or give or transfer any rights in the Rila Publications Ltd Material in any form, to any person or entity without the prior written consent of Rila Publications Ltd.
    3. Ownership of Intellectual Property Rights
    3.1 Notwithstanding the limited rights granted to you in accordance with Clause 2, Rila Publications Ltd, or Rila Publications Ltd’s suppliers, subcontractors and agents (collectively ‘Rila Publications Ltd Contractors’) (as applicable) shall retain all ownership, title and interest in the intellectual property rights contained in the Rila Publications Ltd Material (including but not limited to copyright, database rights, trade marks, patents, service marks, design rights (whether registerable or otherwise) know-how, trade or business names, domain names, goodwill associated with any of the foregoing and other similar rights or obligations whether registerable or not in any jurisdiction in the world (‘Intellectual Property Rights’).
    3.2 You agree that any material (including any Intellectual Property Rights in such material), including but not limited to material sent via articles submitted for publication on the Web Site or in using any of the Web Site Services (“User Generated Content”) may be retained as the property of Rila Publications Ltd. “Web Site Services” is defined in Clause 5.2 below. Rila Publications Ltd shall have no obligations with regard to the User Generated Content to monitor the User Generated Content to ensure that it complies with applicable laws or regulations. You remain solely responsible for the User Generated Content in accordance with Clause 6.
    4. Duration of User Terms and Termination
    4.1 These User Terms are binding upon you immediately. You accept them by your use of this Web Site, and they will remain in force until the earlier of the following:
    4.1.1 You breach any of the terms of the licence granted to you in accordance with Clause 2;
    4.1.2 Rila Publications Ltd terminates these User Terms by notice to you at any time in accordance with Clause 9.2; or
    4.1.3 You terminate these User Terms by notice to Rila Publications Ltd at any time in accordance with Clause 9.1.
    4.2 In the event that these User Terms are terminated for any of the reasons stated above you agree to comply with the following obligations:
    4.2.1 The licence granted to you in accordance with Clause 2 shall be terminated forthwith and you shall have no further rights to use the Rila Publications Ltd Material;
    4.2.2 You must delete or destroy any of the Rila Publications Ltd Material stored by you in electronic or hard copy form as soon as reasonably practicable; and
    4.2.3 You will have no further rights to access or use the Web Site or the Web Site Services.
    5. Rila Publications Ltd’s Responsibilities
    5.1 Rila Publications Ltd undertakes to use commercially reasonable endeavours to prevent breaches of security of the Web Site.
    5.2 Rila Publications Ltd makes no representation or warranty that the Web Site or services offered via the Web Site (‘Web Site Services’) will be accessible, or useable by you or error free.
    5.3 Rila Publications Ltd reserves the right, without notice to you, to remove any Rila Publications Ltd Material from the Web Site or to suspend or alter the operation of the Web Site or any Web Site Services, at its sole discretion or for legal or technical reasons. Rila Publications Ltd will give you as much notice as possible prior to taking any of the actions described in this Clause 5.3, but prior notice may not always be feasible for a variety of reasons.
    6. Your Responsibilities
    6.1 You agree that you are responsible for the security and use of any user names or passwords needed to access or use the Web Site or any Web Site Services. You must take all reasonable steps to ensure that these user names and passwords are kept confidential and secure and you do not allow any unauthorised person to access the Web Site or any of the Web Site Services using your user name or password.
    6.2 You agree that you will not use the Web Site or any of the Web Site Services as follows:
    6.2.1 To send, receive, upload, download, store, use, distribute or publish any material that is offensive, abusive, indecent, defamatory, obscene, or in breach of any other person’s Intellectual Property Rights or breaches any obligation of confidentiality by which you are bound;
    6.2.2 To send or distribute multiple unsolicited e-mails or messages (‘Spam’) or to cause any other person annoyance, inconvenience or worry; and
    6.2.3 For any purposes connected to any business, including sending any unsolicited advertisements or promotional material.
    6.3 You agree to indemnify Rila Publications Ltd against any claims, costs, expenses or legal proceedings caused as a result of your use of the Web Site or Web Site Services in contravention of Clauses 6.1 and 6.2, further in these circumstances, Rila Publications Ltd shall be entitled to treat the contravention as a material breach of these User Terms and terminate the User Terms and any access permission granted to you by Rila Publications Ltd forthwith, without notice to you.
    7. Consent to Use Your Personal Information
    7.1 For the purposes of the Data Protection Act 1998, you acknowledge that in the course of registering and using this Web Site and the Web Site Services, certain personal information or data about you will be captured electronically or otherwise and transmitted to Rila Publications Ltd and/or Rila Publications Ltd Contractors. By accepting these User Terms, you expressly agree to transfer such personal information or data to Rila Publications Ltd or Rila Publications Ltd Contractors to use, store and process the personal information for the purposes of providing the services offered on this Web Site, or any other connected Rila Publications Ltd Web Sites.
    7.2 For the purposes of the Data Protection Act 1998, you further agree that Rila Publications Ltd or an Rila Publications Ltd Contractor involved in the provision of the services offered via this Web Site, may send your personal data outside of the European Economic Area for processing.
    7.3 You may revoke the consents given above in Clauses 7.1 and 7.2 by giving notice to Rila Publications Ltd in accordance with Clause 9.1, but in those circumstances you must exit the Web Site and will have no further rights to access the Web Site or use the Web Site Services.
    7.4 For more information about the purposes for which Rila Publications Ltd may use your personal information, please read Rila Publications Ltd’s Privacy Policy displayed on this Web Site.
    8. Limitation of Liability
    8.1 Rila Publications Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Rila Publications Ltd, its employees, or Rila Publications Ltd Contractors, and the remainder of this Clause 8 shall not apply to such liability.
    8.2 To the extent that Rila Publications Ltd is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to this Web Site or the Web Site Services, Rila Publications Ltd’s entire liability shall be limited to £1,000 for any one incident or series of related incidents and up to £2,000 for all incidents in any period of 12 months.
    8.3 Rila Publications Ltd shall not be liable to you in contract, tort, negligence (other than fraudulent or negligent misrepresentations) or otherwise for:
    8.3.1 Any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings);
    8.3.2 Any loss of goodwill or reputation;
    8.3.3 Any loss of data; or
    8.3.4 Any special, indirect or consequential loss.
    8.4 The express terms of these User Terms are in lieu of all warranties, conditions, undertakings, terms, and obligations implied by statute, common law, usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.
    8.5 The Web Site may contain links to third party web sites which are controlled and operated by parties other than Rila Publications Ltd. The links will let you leave the Web Site and Rila Publications Ltd is not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link on the Web Site does not imply endorsement by Rila Publications Ltd of the linked site. If you decide to access linked third party web sites, you do so at your own risk.
    9. Notices
    9.1 You may send a legal notice to Rila Publications Ltd, or any questions you may have concerning these User Terms by e-mail to subscriptions@rila.co.uk or by post to Subscriptions Department, Rila Publications Ltd, 73 Newman Street, London, W1T 3EJ. Such notices will be effective within 3 days of receipt by Rila Publications Ltd.
    9.2 Rila Publications Ltd may send you notice by general notice on this Web Site, by e-mail to your e-mail address on record with Rila Publications Ltd, or by post to the geographical address on record with Rila Publications Ltd. Such notice will be effective if sent by e-mail or posted on the Web Site, 1 day from the date it was sent or posted on the Web Site. If sent by regular post, it will be effective 3 days after posting by Rila Publications Ltd.
    10. General
    10.1 For the purposes of Clauses 1.4, 1.5, 3, 6.3, 7, 8 and 10.8 of these User Terms, Rila Publications Ltd shall mean any Rila Publications Ltd Group Company which means, an Rila Publications Ltd subsidiary or holding company, or a subsidiary of that holding company all as defined by Section 736 of the Companies Act 1985, as amended by the Companies Act 1989
    10.2 These User Terms form the entire agreement between you and Rila Publications Ltd and supersede any other oral or written communications, agreements or representations with respect to your use of this Web Site and Web Site Services.
    10.3 Rila Publications Ltd reserves the right to add to or change the terms of these User Terms in its sole discretion without prior notice to you. All changes to the User Terms will be effective once posted on the Web Site. Rila Publications Ltd will provide notice of the changes to the User Terms for 30 days after posting the amended User Terms on the Web Site. Your continued use of the Web Site or the Web Site Services following Rila Publications Ltd’s posting of such changes will be regarded by Rila Publications Ltd as acceptance of the amended User Terms. If you do not agree to be bound by the amended User Terms you should exit the Web Site and not access or use the Web Site in the future.
    10.4 Nothing in these User Terms affects your statutory rights as a consumer.
    10.5 If any part of these User Terms are held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these User Terms will not be affected.
    10.6 You acknowledge that Rila Publications Ltd has entered into these User Terms for its own benefit and for the benefit of each Rila Publications Ltd Group Company (as defined in Clause 10.1 above) and these User Terms are intended to be enforceable by each Rila Publications Ltd Group Company by virtue of the Contracts (Rights of Third Parties) Act 1999.
    10.7 Subject to Clause 10.6, a person who is not a party to these User Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these User Terms but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
    10.8 If Rila Publications Ltd or any Rila Publications Ltd Contractor is unable to perform any obligation under these User Terms because of a matter beyond its reasonable control, including (but not limited to) fire, flood, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of Rila Publications Ltd or the Rila Publications Ltd Contractors, neither Rila Publications Ltd nor any Rila Publications Ltd Contractor will have any liability for that failure to perform.
    10.9 Your use of the Internet is solely at your risk and subject to all applicable laws, and Rila Publications Ltd has no responsibility for any information, software, services or other materials accessed or obtained by you using the Internet.
    10.10 Unless otherwise specified on this Web Site, the Rila Publications Ltd Materials available on this Web Site are directed solely at those who access the Web Site from the United Kingdom. Rila Publications Ltd makes no representation that any Rila Publications Ltd Material is appropriate for use elsewhere, or available in any other locations. Those who choose to access this Web Site and the Web Site Services from any other location are solely responsible for compliance with local laws and regulations if, and to the extent, that they are applicable.
    10.11 These User Terms are governed by the laws of England, and subject to the non exclusive jurisdiction of the English Courts. Subscription Terms & Conditions If you do not agree with any part of these terms and conditions do not place an order. If you have any questions please contact our customer services team (Tel: +44(0) 207 6373544, email: subscriptions@kreolmagazine.com)

Free Issue Promotions

  1. The promoter is Rila Publications Ltd (“Rila”) which has its registered offices located at Rila House, 73 Newman Street, London, W1T 3EJ
  2. Entry into the free magazine issue promotion (the “Promotion”) is free.
  3. The Promotion is open to residents in the UK aged eighteen (18) or over, excluding employees and past employees of RILA, its printers and agents, and anyone materially connected to the administration of the Promotion. Proof of eligibility must be provided upon request from RILA.
  4. To request your free issue of the magazine, you will need to submit your full and complete details on the entry form. After you have submitted your request for the free issue, one of our agents will call you on the telephone number you have provided. You will receive a call within the hours of 9am and 8pm Monday to Friday and 10am and 4pm on a Saturday to collect your details and advise you of other relevant promotions.
  5. You must speak with one of our agents within 7 days of submitting your request and provide all requested details (for example, address) in order to be eligible to receive the free issue. Please allow 28 days for receipt of your free issue after your details have been taken over the phone. This will be confirmed by email or post.
  6. Limited to one copy per UK address. You will be sent one compact issue copy of the next available issue within 28 days after your details have been taken over the phone. Magazines will be sent by post, to UK addresses only.
  7. Entry made online using methods generated by a script, macro or the use of automated devices will be void.
  8. Use of a false name, address, telephone or date of birth will result in disqualification. RILA accept no responsibility for requests unsuccessfully submitted.
  9. Any information submitted by you must be personal to and relate specifically to you. RILA will process your personal data for the purposes of administering the Promotion and in connection with RILA magazine subscriptions, in accordance with the RILA Privacy Policy which can be found at: http://kreolmagazine.com/about-us/privacy-policy
  10. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements, may result in forfeiture of the Promotion.
  11. The Promotion is subject to availability. RILA accept no responsibility whatsoever for elements of the Promotion being withdrawn or amended.
  12. RILA reserves the right to amend or alter the Promotion Terms & Conditions at any time.
  13. This Promotion may be modified or withdrawn at any time.
  14. The Promotion is as stated and is not transferable to another individual. No cash or alternate magazines will be given with the exception that in the event of circumstances outside of its control, RILA reserves the right to substitute magazines.
  15. In the event of a discrepancy between these Promotion Terms & Conditions and the details in the promotional material, the details of the promotional material shall prevail.
  16. If any of these Promotion Terms & Conditions is found by a court or regulator to be invalid or unenforceable, all other provisions shall continue to apply.
  17. These Promotion Terms & Conditions shall be governed by the laws of England and Wales and any dispute shall be subject to the exclusive jurisdiction of the English courts.